Applicable to Metal Animal Figurines and Glass Vase series.
- Where do your products ship from?
All orders are shipped from Spain to ensure fast processing and delivery.
- How long does it take to ship after placing an order?
We will process your order on the same day and arrange for it to be shipped out as soon as possible.
- How long does shipping take?
Generally, shipping takes about 2 days (actual time may vary slightly depending on logistics).
- Can I return items? What is the return period?
Yes. We offer a 30-day return service. Customers can apply for a return within 30 days of receiving the goods.
- How long does it take for a refund to arrive?
After confirming the return is correct, the refund will be returned to the original payment account within 3 days.
- Are there any hidden fees or duplicate charges?
No. All products are sold on a one-time basis; there are no subscriptions, automatic deductions, or hidden fees.
- Why are we having a clearance sale?
⚠️ Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss; therefore, all products are sold at clearance prices.
- How can I contact customer service?
You can contact us via customer service email or online channels. We will respond to your questions within 24 hours.
Thank you for your support and understanding of Vanessa Becerra Soto.