Vanessa Becerra Soto respects and protects the privacy of all users. This Privacy Policy applies to the order and service process for our Metal Animal Figurines and Glass Vase products.
I. Information Collection and Use
When you place an order or contact us, we may collect necessary personal information (such as name, contact information, and shipping address) solely for order processing, logistics, and after-sales service. This information will not be used for other commercial purposes or sold to third parties.
II. Order and Shipping Information
Shipping Location: Spain
Order Processing Time: Same day
Shipping Time: Approximately 2 days (may vary slightly depending on logistics)
III. Return and Refund Policy
Return Period: Returns can be requested within 30 days of receiving the goods.
Refund Arrival Time: Refunds will be processed approximately 3 days after confirmation of return.
IV. Special Notes
⚠️ Due to continuous losses, the merchant has decided to conduct a clearance sale. All products are participating in this clearance activity. This policy does not affect your basic privacy and after-sales rights.
V. Information Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or misuse.
Thank you for your trust and support of Vanessa Becerra Soto.