Logistics Information

Applicable to the Metal Animal Figurines and Glass Vase series.

I. Shipping Information
Shipping Location: Spain
All orders are shipped from our local warehouse.
Order Processing Time: Processed and dispatched on the same day.

II. Delivery Time
Standard Delivery Time: Approximately 2 days. Actual arrival time may vary slightly due to peak shipping periods or regional differences.
Basic tracking service is available for all orders.

III. Delivery Area

Currently, our logistics service covers Spain and surrounding regular delivery areas, ensuring fast and stable delivery.

IV. Returns and Refunds
Return Period: Returns can be requested within 30 days of receipt.
Refund Processing Time: Refunds will be completed approximately within 3 days of return confirmation.
For specific procedures and address information regarding returns, please contact customer service.

V. Billing Information

All orders are one-time sales; only the cost of the item is charged per purchase. There are no additional periodic charges or hidden fees.

VI. Special Notes

⚠️ Due to ongoing losses, the merchant has decided to conduct a clearance sale at a loss. All items are participating in a limited-time clearance event; stock is limited and will be available while supplies last.

Thank you for choosing Vanessa Becerra Soto. We will continue to optimize our logistics and service experience.